Ceitcon Managed NOC Services are designed to work as an extension of your IT infrastructure, giving you the power of state-of-the-art capacity, without having to invest in or care for it. We provide your company a seamless experience as all our server and service monitoring is carried out through Ceitcon NOC. We will work with your current tools to ensure that your services are not interrupted during the transition.
Ceitcon network operations center (NOC), is a centralized location where our team directly support the efforts of remote monitoring and management software. Our technical teams keep a watchful eye over the endpoints that they monitor and manage, independently resolving issues are they arise and taking preventative steps to ensure many issues do not occur. Ceitcon NOC teams are also heavily involved in high-level security actions and backup and disaster recovery (BDR) efforts, ensuring 24x7x365 uptime for our customers.
Application software installations, troubleshooting and updating
Email management services
Backup and storage management
Network discovery and assessments
Firewall and intrusion prevention system (IPS) monitoring and management
Antivirus scanning and remediation
Patch management and whitelisting
Shared threat analysis
Optimization and quality of service reporting
Voice and video traffic management
Performance reporting and improvement recommendations